Legal and Regulatory
Joe Mulholland & Co is a Northern Ireland based legal practice.
We are committed to ensuring that when we collect and use information provided to us or information about visitors to our websites (as described below) we do so in accordance with applicable data privacy laws.
3. Information collection
We will collect personal information directly from you, from clients or from authorised representatives. We may also collect personal information from third parties such as regulatory authorities, your employer, other organisations with whom you have dealings, government agencies, credit reporting agencies, recruitment agencies, information or service providers, publicly available records and the third parties described in the ‘Disclosure of your information’ section below. We will handle any unsolicited information in accordance with law, including destroying or de-identifying such information where we are required to do so by a relevant law.
We may collect current and historical personal information including your name, contact details, identification, organisation, employment, positions held and enquiry/complaint details. We may also collect personal information about your other dealings with us and our clients, including any contact we have with you in person, by telephone, email or online.
When you use our online services, we may collect the following:
Careers and Recruitment
If you apply for a job or work placement you may need to provide information about your education, employment, racial background and state of health. Your application will constitute your express consent to our use of this information to assess your application and to allow us to carry out both recruitment analytics and any monitoring activities which may be required of us under applicable law as an employer. We may also carry out screening checks (including reference, background, directorship, financial probity, identity, eligibility to work, vocational suitability and criminal record checks) and consider you for other positions. We may exchange your personal information with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics providers, referees and your current and previous employers. Without your personal information we may not be able to progress considering you for positions with us.
4. Use of your information
We use your information where it is necessary for the performance of a contract with you or necessary in connection with a legal obligation; where you have provided your consent to such use; or where we otherwise consider such use of your information as not detrimental to you, within your reasonable expectations and necessary to fulfil our legitimate interests. In particular we use your information in order to provide you with, and improve, our services, for example:
We may not be able to do these things without your personal information.
Under applicable data protection legislation we have a duty of care to ensure that your personal information is accurate and up to date. Therefore, please advise us of any changes to your information at firstname.lastname@example.org
We will only retain your personal information for as long as is reasonably necessary in the circumstances. Personal information provided in connection with the provision of our legal services will be retained for no longer than fifteen years unless we agree otherwise with you. Our online services may have different retention periods which you will be notified of separately when you access those services.
5. Disclosure of your information
We own the database rights in the information collected via our online services. We do not trade in or rent out this information.
In addition, we may exchange your personal information with third parties where:
Some of the third parties with whom we share personal information may be located outside your country or the country from which the data were provided (collectively the "jurisdiction of origin"). While such third parties will often be subject to privacy and confidentiality obligations, you accept that where lawful such obligations may differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin. In those cases we are not responsible for imposing the laws of the jurisdiction of origin, and you may not be able to seek redress under those laws.
The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our online services; any transmission is at your own risk. Once we have received your information, we will take reasonable steps to use procedures and security features to try to prevent unauthorised access, modification or disclosure. For example, electronic communications through non-secure web platforms including WeChat may not be secure, virus-free or successfully delivered. If you communicate with us using a non-secure web platforms, you assume the risks that such communications between us are intercepted, not received, delayed, corrupted or are received by persons other than the intended recipient.
We take reasonable steps to hold information securely in electronic or physical form. Our information security policy is supported by a number of security standards, processes and procedures and we store information in access controlled premises or in electronic databases requiring logins and passwords. We require our third party data storage providers to comply with appropriate information security industry standards. All partners and staff and third party providers with access to confidential information are subject to confidentiality obligations.
You can help us to keep your information secure; please remember that any user name or password in relation to our websites is personal to you and should not be made available to any other person. You should stop using your username and password and notify us immediately if you suspect that someone else may be using them.
8. Your rights
The privacy laws of some jurisdictions give individuals the right to access, amend or delete their personal information or, in some circumstances, to restrict the processing of their personal information.
If you would like to request a copy of your data or would like to change or erase all or any part of the information we hold about you, please contact us as set out below. We may refuse to provide access and may charge a fee for access if the relevant legislation allows us to do so, in which case we will provide reasons for our decision as required by law.
10. Status of this policy
11. Contact and further information
If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint.
CONCERNS AND COMPLAINTS
At all times we try to deliver a high quality, client focussed service. If at any time you are worried about how your case is being processed, please contact the solicitor primarily responsible for dealing with you. If you do not get a satisfactory explanation, then you may invoke our formal complaints procedure. A leaflet or written details explaining the complaints procedure is available on request, but in the event that you need to complain, please write to Solicitor with conduct or Mr Joseph Mulholland setting out your concerns and we will reply as soon as practicable or at least within 28 days. We anticipate that we will be able to resolve your concerns through our internal procedures. However if we do not, our leaflet/written details explains what else you may do.
WHO TO CONTACT
Your appointed solicitor will be primarily responsible for dealing with your case, with support as appropriate from the supervising partner Mr Joseph Mulholland and Mr Christopher Logue. From time to time other members of staff may/will deal with some aspects of the work as appropriate although your appointed solicitor will have overall responsibility for the work. If it is necessary to re-allocate your work to another member of staff you will be advised accordingly.Back to Top